Strategies for Conflict Management and De-Escalation in the Field

Are you prepared to handle difficult conversations and de-escalate conflicts in the field? Join us for an interactive conflict management and de-escalation training tailored specifically for land trust stewardship staff and volunteers. This engaging, 120-minute session will equip you with essential strategies to navigate disputes with landowners, neighbors and the public while ensuring personal safety and effective resolution. Through real-world scenarios experienced by land trust practitioners, practical de-escalation techniques and actionable conflict management planning, you'll gain the skills to tackle challenging situations with professionalism and increased confidence. Don't miss this opportunity to strengthen your skills and enhance your impact, led by Ann Romosz, senior consultant at Brighter Strategies.

Here's a look at what we will cover: 

• Types and sources of conflict. 

• Conflict management styles and the benefits and drawbacks of each style. 

• Verbal and non-verbal de-escalation techniques. 

• Practical application using real land trust case studies and completing a group activity. 

• Developing your personal action plan for managing and de-escalating conflicts.  

This webinar is included in the 2025 Webinar Pass.

Participants in Land Trust Alliance events should review and agree to the Alliance Code of Conduct.