Good Processes, Healthy Organizations: How to See What’s Working and What’s Missing

When your organization’s processes are clear, fair and well-matched to your work, everything runs more smoothly. And, people will feel safer, more included, and able to do their jobs well. When processes are missing, outdated or inconsistent, it can create confusion, frustration and extra work. 

This session focuses on the Good Processes element of the Nine Metamorphic Elements of Organizational Health, Sustainability, and Resilience. You will learn a simple approach for mapping and assessing your organization’s processes so you can spot what is working, what is missing, and where to make changes. We will explore how processes connect to core human needs such as safety, clarity, predictability, justice, transparency, inclusion and agency, and how to make sure they serve your mission instead of slowing it down. This session will be instructed by Joy Lujan, co-principal of Metamorphic Consulting, an affiliate member of the Land Trust Alliance. Metamorphic Consulting emerged from the collaboration of Connected Realities and Solid Ground Consulting, creating a team with strong experience working with land trusts.  

You do not need to know every process to improve them, just the ability to see them clearly. This session will provide the clarity you need to make positive changes for your organization. Here is a look at what we will cover: 

• Why processes matter. 

• A process mapping method, and guided practice mapping processes in an organizational area of your choice. 

• Examples of successful process improvements from real-world practice and attending peers. 

• Framework for deciding which processes to address first at your organization. 

This webinar is included in the 2025 Webinar Pass.

Participants in Land Trust Alliance events should review and agree to the Alliance Code of Conduct.