Document / Web Link
Shifting Power Dynamics Through Listening
Posted 2021
Source
Feedback Labs
Author
Zack Tan Zhong Chen

About This Web Link
"I joined Feedback Labs because I wanted to contribute to creating more equitable power dynamics in the nonprofit sector – where the people being served often have no say in the services being provided to them. An increasing number of nonprofits are working to change that. They’re listening to the people they serve to shift more power to them. And their self-reflections on how listening is transforming their relationships with the people they serve, shared in the How We Listen section on GuideStar by Candid, give us some exciting initial insights into how feedback shifts power dynamics."