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What is Active Listening? 4 Tips for Improving Communication Skills

Posted 2021
Source
Colorado State University Global
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We’ve all been in conversations where we suspected that the other person wasn’t really paying attention. It’s annoying and disrespectful, especially when the topic is particularly important or sensitive.

Still, we’ve all been guilty of mental multitasking at some point. According to an often-referenced article from the University of Missouri, 45% of communication is listening, and yet the average person remembers only half to a quarter of the information they hear. Whether you’re in a classroom, a business setting, or a relationship, failing to hear 75% what’s said to you is a recipe for disaster. Active listening aims to solve this problem.